Image: via nepalauto.com
Nepali motorists can now handle most driving licence paperwork online, thanks to a new province-based digital system rolled out by the Department of Transport Management (DoTM).
What has changed
According to the department, new licence applications, licence renewal and government revenue payment for licences have moved to a fully online workflow. Service seekers no longer need to visit transport offices just to submit forms or pay fees.
The system supports autofill using the National ID or Nagarik (Citizen) app. By scanning the QR code from either the National Identity Card or the Nagarik app, personal details are automatically inserted into the online form. This cuts down typing errors and saves time.
For now, applicants may still need to go to the office for health and medical checks, especially in the initial phase. The DoTM has said it is preparing to integrate medical reports into the online platform in a later upgrade.
Separate portals for each province
To manage traffic and data more efficiently, the DoTM has set up different web portals for each province. Applicants must use the portal that matches their province:
- Koshi Province: edlvrs.koshi.gov.np
- Madhesh Province: edlvrs.madhesh.gov.np
- Bagmati Province: edlvrs.bagamati.gov.np
- Gandaki Province: edlvrs.gandaki.gov.np
- Lumbini Province: edlvrs.lumbini.gov.np
- Karnali Province: edlvrs.karnali.gov.np
- Sudurpashchim Province: edlvrs.sudurpashchim.gov.np
Applicants without a National ID card or the Nagarik app can still apply by manually entering their personal details in the same online system.
Help and complaint handling
The department has also named contact points to deal with technical issues and complaints related to the new online service.
At the central level, users can write to the DoTM complaint email or contact designated officers and office phone numbers if they face problems during application, renewal or payment.
Each province has its own complaint contact (email and phone). Drivers can reach these contacts if they face difficulties:
- Koshi Province: mopid@koshi.gov.np, mobile 9844018255
- Madhesh Province: info.molt@madhesh.gov.np, mobile 9819772199
- Bagmati Province: license.hetaudayatayat@bagamati.gov.np, phone 057-526158
- Gandaki Province: tmodl.kaski@gmail.com, mobile 9844018255
- Lumbini Province: tno.lumbinilicense@gmail.com, mobile 9857047758
- Karnali Province: mopidskt@gmail.com, mobile 9843509711
- Sudurpashchim Province: info@mopit.gov.np, mobile 9858480212
What this means for vehicle owners
For Nepali vehicle buyers and drivers, the change means:
- Less need to travel to transport offices just to submit forms or pay fees.
- Faster and more accurate form filling using QR-based autofill.
- Clear channels for technical support and complaint resolution in every province.
Trial exams, biometric capture and some medical checks will still require physical presence. But the core paperwork and revenue payment for driving licences are now set up to be handled online. That makes the process more convenient for motorists nationwide.
Reported by the Nepal AutoMart news desk. Prices verified against Nepal AutoMart's own distributor-sourced data.
